Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number, date of birth)
• Educational history and academic records
• Passport and identification documents
• Financial information for visa applications
• Employment history and professional qualifications
• Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

• Process university and educational institution applications
• Prepare and submit visa applications on your behalf
• Communicate with you about your applications and services
• Provide scholarship information and assistance
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Educational institutions for admission applications
• Australian Department of Home Affairs for visa processing
• Partner organizations that provide services on our behalf
• Professional advisors and legal counsel when necessary

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typically, we retain client records for a minimum of 7 years after the completion of services.

6. Your Rights

Under the Australian Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for processing where applicable
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are required for the website to function properly.

8. International Transfers

As we operate between Australia and Bangladesh, your information may be transferred and stored in different countries. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: